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Quality of service

Quality of service

UkrSibbank as part of financial group BNP Paribas greatly appreciate its Clients and considers their opinions. The highest level of customer service is a mandatory condition in the relations between us and our customers.

If you have any comments or suggestions regarding the service in UkrSibbank, please let us know in the most convenient way for you:

  • call 0 800 505 800 to the information and reference line (free calls from fixed telephones in Ukraine);
  • by e-mail to;
  • send letter to the address: 2/12, Andriivska Street, Kyiv, Ukraine, 04070 with a note "Claim";
  • fill in the form below.

Thank you for your comments, which allow us to identify mistakes in our work and remove them!

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